Posted on November 2, 2025
With the launch of Leo, a cutting-edge AI-powered travel assistant, the Indian travel sector is witnessing a technological revolution. Leo is India’s first chatbot that blends the latest AI technology with a focus on user experience, and has been created by Luxe Comfort Travels, an Indore-based startup. By offering efficient, reliable and personalized travel assistance, the AI-powered travel assistant seeks to completely transform how Indian tourists organize and oversee their trips.
Luxe Comfort Travels, a company that specializes in offering carefully planned holidays, has made a bold move to change how Indians use travel technology. Leo, the AI-powered chatbot, provides a seamless and intelligent solution to travelers across the country by managing everything from travel bookings to real-time updates.
What makes Leo stand out?
Unlike traditional travel chatbots, which are often limited to handling simple queries, Leo is designed with advanced features that allow it to perform more complex tasks. What fundamentally sets Leo apart is its “India First” approach, which prioritizes the diverse needs of Indian travelers by offering multilingual support. It can understand and respond in different languages, including Hindi, Marathi, Gujarati, Telugu, Tamil and English. This unique feature makes Leo a one-stop digital companion for travelers from across India, ensuring that language barriers do not hamper the experience.
Additionally, Luxe Comfort Travels has implemented responsible AI principles into the design of Leo. This focus on ethical AI ensures that the chatbot remains transparent, secure, and accurate while interacting with users. The company has incorporated rigorous testing protocols, such as red teaming, to ensure that Leo’s responses are reliable and secure, enhancing the chatbot’s credibility.
The technological framework behind Leo
Leo’s development was an internal endeavor by Luxe Comfort Travels, leveraging the power of Large Language Models (LLMs) and the Agentic AI framework. This combination of technologies allows Leo to provide human-like interactions, ensuring users receive accurate and natural responses. The AI framework behind Leo is designed to provide real-time travel-related assistance, including checking the status of train PNR records, flight statuses, visa-related queries and real-time forex updates.
Liu’s AI capabilities go beyond simply retrieving basic information. It provides context-aware responses and helps in various areas such as booking accommodations, suggesting travel itineraries, and providing advice based on user preferences. By combining modern language models with an intuitive understanding of the traveler’s needs, Leo is set to change how travel assistance is provided in India.
The chatbot also provides real-time updates on train schedules, flight statuses, visa inquiries and currency exchange rates, making it an invaluable tool for domestic and international travellers. These multiple functions ensure that users can rely on Leo for a comprehensive travel experience, simplifying the planning and management of their trips.
Liu’s ‘India First’ approach
While many AI travel assistants exist all over the world, what sets Leo apart is its unique India-centric design. India, with its diverse population and multiple languages, poses a challenge to traditional travel solutions. Luxe Comfort Travels has realized this by incorporating support for multiple Indian languages, making it accessible to a wide range of users across the country.
Leo’s multilingual support is one of its notable features. It allows travelers from different states to interact in their native languages, be it Hindi, Marathi, Gujarati, Tamil or Telugu. This inclusivity not only makes Leo more user-friendly, but also ensures that the technology serves the diverse needs of the Indian population. It bridges the language gap, allowing people who may not feel comfortable using English to plan their trips with ease.
How Leo enhances the Indian travel experience
Luxe Comfort Travels envisions Leo as more than just a chatbot; It is seen as a bridge between Indian travelers and global experiences. With Leo, Indian travelers have access to world-class travel technology designed to meet local needs. The chatbot’s capabilities extend to managing travel-related inquiries efficiently, making it a very practical tool for new and seasoned travelers alike.
Leo’s ability to manage real-time travel information, such as flight updates, visa statuses and foreign exchange rates, adds tremendous value to the overall travel experience. Travelers can now rely on Leo for assistance on the go, allowing them to focus on enjoying their trip rather than dealing with time-consuming administrative tasks.
In addition, Leo’s ability to respond accurately and quickly helps travelers make informed decisions. Whether you are planning a pilgrimage or booking tickets for a corporate event, Leo ensures that every interaction is streamlined and efficient. The chatbot also helps manage complex travel itineraries, reducing the stress often associated with organizing trips.
The future of travel with Leo
At present, Leo is on the official website of Luxe Comfort Travels and is set to expand his reach through mobile applications for both Android and iOS platforms. With its diverse functionality, Leo has the potential to become a major player in the Indian travel ecosystem, offering travelers an advanced, reliable and personalized experience at their fingertips.
Looking to the future, Luxe Comfort Travels aims to continue enhancing Liu’s capabilities, integrating more languages and improving its AI models to ensure the chatbot remains at the forefront of travel technology. As more Indians embrace digital tools for travel planning, Leo is well-positioned to become a trusted companion for millions of travelers in the country.
About Lux Comfort Travel
Luxe Comfort Travels is a startup based in Indore, Madhya Pradesh, specializing in providing curated travel experiences across various segments, including leisure tourism, meetings, incentives, conferences, exhibitions, pilgrimage tours, and trade show arrangements. Co-founded by Meeti Nainava and Vaibhav Malviya, both IIM alumni with vast experience in the travel industry, Luxe Comfort Travels aims to redefine how Indian travelers approach their travel needs.
The company’s decision to invest in AI-driven solutions reflects its commitment to staying ahead of industry trends while ensuring that its services remain relevant and accessible to the diverse Indian market.
conclusion
An important turning point has been reached in the Indian travel industry with the launch of Leo by Luxe Comfort Travels. Liu is poised to revolutionize the way Indian tourists organise, coordinate and personalize their trips by integrating cutting-edge AI technology with a comprehensive and approachable methodology. Leo offers a promising look into the future of travel assistance in India with its multilingual support, responsible AI design, and comprehensive feature set.
Innovations like Leo will be vital in influencing how people travel around the world as the travel industry continues to embrace digital transformation. Leo is positioned to become a vital tool for millions of Indian travelers, whether they are using it to book tickets, check the status of their visas, or stay updated with current travel information.
